AIIP Member-to-Member Webinar: No-Fault No-Guilt Communication

  • 14 Nov 2019
  • 12:00 PM - 12:30 PM
  • Virtual

Cindy Shamel (Shamel Information Services) and Ulla de Stricker (de Stricker Associates) outline some principles for communicating in a direct, professional, and factual manner without unnecessary apologies to imply we are at fault or are failing to perform when that most certainly is not the case. The techniques illustrated help maintain a positive spirit in interaction with others and work equally well in team work, with clients, and with family members.

Members may register for this webinar at

Association of Independent Information Professionals

8550 United Plaza Blvd #1001
Baton Rouge, LA 70809

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