AIIP board, 2022-23

Meet the AIIP Board of Directors

Denise Carter photo


Denise Carter

DCision Consult

Denise Carter started DCision Consult in January 2013, providing research and competitive intelligence services to the pharma and biotech industries. DCision specialises in current awareness and competitive landscapes. In 2021 Denise will also pivot a little way and explore the world of developing self-learning modules in information management topics.

Denise is based in Geneva, Switzerland. Her career includes phases in the chemical and pharmaceutical industries. Denise is active in the UK's Chartered Institute for Library and Information Professionals (CILIP), where she served as Chair of a new special interest group for Knowledge & Information Management. She also helped to develop CILIP’s newest professional registration option - the Chartered Knowledge Manager. Denise has a bachelor’s degree in Librarianship and History from Aberyswyth University and a master’s degree in Information Management from the University of Birmingham. 

Janel Kinlaw photoPRESIDENT-ELECT

Janel Kinlaw

Refining Workflow

Janel Kinlaw launched Refining Workflow in March 2019, where she provides project management and business analysis to her clients. She has a BS in Information Systems from Susquehanna University and an MLS from Drexel University. In addition to her leadership role in AIIP, she volunteers on multiple boards for local non-profit organizations.

As a member of AIIP, Janel has served as the Director-at-Large for Outreach and chaired the Email Marketing and Referral committee. She is also a member of the Special Library Association (SLA) and is currently serving on the Annual Conference Advisory Council.

Karen Klein photo

Immediate PAST President

Karen Klein

Fulcrum Information Resources

After working in the corporate world for 20 years, Karen Klein launched Fulcrum Information Resources, specializing in business research, project management, writing, and editing. Her clients range from non-profits to Fortune Global 500 companies across numerous industry sectors.

Karen states that AIIP’s values—high ethical standards; a collegial, noncompetitive community of colleagues; diversity of members’ business offerings; and professional development in running a business—mesh with her own sensibilities. She is a long-time AIIP volunteer in conference planning, advertising, and industry relations, and was the liaison to AIIP’s allied organization, the Society for Technical Communication.

Karen serves on the editorial committee and writes for Women2Women, a publication of the Greater Reading (Pennsylvania) Chamber Alliance. She received her B.A. in Journalism and M.S. in Information Science from the Pennsylvania State University.

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Regina Maxwell

Maxwell Research Services

After 10 years working as a librarian, information scientist, and competitive intelligence analyst in big pharma, Regina Maxwell launched Maxwell Research Services in 2010 and joined AIIP. ("Best moves I've ever made!") Regina currently serves small to mid-size pharmas as their offsite librarian. She manages their information resources and educates about copyright, but her main service offering is medical literature research in support of clinical development, pharmacovigilance, regulatory affairs, and other topics.

Regina holds a Master’s in Library and Information Science from Drexel University and an undergraduate degree in Art History with Elementary Certification from Rosemont College.

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roger magnus

Roger magnus research

Roger Magnus provided news, business, and demographics research for several libraries and information centers for nearly 20 years before opening Roger Magnus Research in 2017. 

Roger Magnus Research provides research and analysis for nonprofits to locate donor and foundation funding. In addition, they help businesses and other types of organizations to find information on news, trends, companies, industries and demographics (U.S. Census Bureau). Roger Magnus Research also provides Zoom support for meetings, workshops and events.

Roger has a Bachelor’s degree in English from Tulane University and a Master’s in Library and Information Science from the University of Texas at Austin. He is a member of several local and regional nonprofit-related professional groups.
Susan Baerwald photo

Director, Membership



In 2012, after many happy years at the headquarters of HOK, a large international architectural firm, Susan Baerwald decided to start Baerwald Research, LLC.

The company specializes in custom research services for professionals who design and plan the built environment. Focused on all facets of the design professions, Susan searches for material that will help architects, designers, and planners understand their clients, design trends, their markets, and the running of an effective practice.

Susan is also a member of the Special Libraries Association (SLA).

Maureen Shields photo

Director, Professional Development



After more than two decades in academia, government, and business as a research professional and strategic policy analyst, Maureen Shields established The 42nd Street Group, Inc., in 2012.

Maureen helps clients with personal and business transitions. As a coach (certified through the Institute for Professional Excellence in Coaching), she strategizes with her clients to get super clear on the problem they are facing and then partners with them to find solutions, backed by expert research.

The path from secure salaried employee to independent business owner wasn’t easy, and Maureen relied on AIIP’s numerous opportunities for professional development, networking, and knowledge sharing. She appreciates the professionalism, collegiality, and wealth of knowledge in AIIP. Maureen has master’s degrees in Canadian History and Strategic Studies.

Page updated December 5, 2022

AIIP: Association of Independent Information Professionals:  Knowledge Delivered

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